£50.00

Curated with the help of amateur and professional cyclists, this gift box contains everything a cyclist needs to get out on an adventure! From energy gels to sweets, safety pins for their race number or emergency clothing fixes and anti-chafe cream for their long rides, to recovery items including protein shakes and snacks and handmade restorative bath salts with cedarwood, eucalyptus, spearmint and black pepper, they’ll have their feet in the pedals in no time.

Treat the cyclist in your life to the ultimate box of cycling supplies and goodies, with a cycling letterbox gift.

See contents tab below for full contents.

Please note that this gift is shipped in its box without any further exterior packaging, so shipping labels will be affixed to the box itself.

Gift dimensions: 32 x 22 x 2 cm (may not fit through narrower letterboxes)

Item will be shipped in 3-5 business days
SKU: LB2003 Category:

United Kingdom (UK)
store+MontyRidge@giftround.co.uk

Shipping Policy

Letterbox Gifts are sent using Royal Mail. This is not a track-able service, so we will be unable to provide tracking information. Please allow 4-5 business days for delivery.

Delivery times include processing time of up to two working days (this does not include weekends and bank holidays).

All delivery estimates are guidelines only. Please note that if your parcel does not arrive, there is a 'benefit of the doubt' window of 10 business days after due date that must be waited out before claims for lost parcels can be made, and refunds or replacements issued.

Refund Policy

Items Which Are Damaged in Transit, Defective Or Incorrect

If you take delivery of a package from us and the goods being delivered to you have been damaged in transit, or are defective, not as described, not of satisfactory quality, not fit for purpose, or are not per a sample, we will at your option either exchange or repair these items without charge to you, or provide you with a full refund, if the fault is notified to us within 30 days of you receiving the product.

Beyond 30 days, we will provide you with either an exchange or repair in accordance with the Consumer Rights Act 2015. We will check the items on their return, and we may request proof of purchase and/or photos of the damage and packaging in order to enable us to investigate the matter.

In the case of fresh food, any fault must be notified to us before the expiry date of the earliest dated item in the hamper, which will be sooner than 30 days.

If required, we will refund the cost of the hamper in full or we will replace the hamper. If the same hamper is not available we will replace with a hamper of equal or higher value. You will not be charged for the collection of your item nor for the delivery of a replacement hamper.

Please note that we are unable to reimburse the cost of returning an item to us under these circumstances, as we will arrange collection through our own carrier at no cost to you.

If you arrange for us to collect an item from you or your recipient which, after being assessed by our hamper quality control department is not deemed to be damaged or defective, please note that we reserve the right to deduct the cost of collection from your refund. The cost of collecting an item will be equal to its original, published delivery charge, including any applicable surcharges. This will exclude any special offers or discounts which have been applied to the delivery charge at the time of purchase.

Cancellation / Return / Exchange Policy

Cancellations Prior To Despatch

Once confirmed, it may not be possible to prevent an order from despatch.

Please contact us as soon as possible if you wish to cancel your order.


Cancellations After Dispatch

If you wish to cancel the order once it has been dispatched due to the following:

a) Incorrect delivery information provided, or

b) Carrier unable to deliver due to unavailability of recipient and the hamper is returned

Please notify us in writing within 7 days to request a refund, which will be given at 50% of the invoiced price of the hamper less the original delivery cost and the applicable return charges.

If a hamper is not returned to us, then no refund can be issued.

Please note that we are unable to issue refunds for bespoke hampers, personalised hampers and fresh hampers.

Please note that we are unable to reimburse the cost of returning an item to us under these circumstances, as we will arrange collection through our own carrier at no cost to you.


Delivery Delays

We are not responsible for late delivery of any hampers or gift due to adverse weather conditions, incomplete or incorrect delivery addresses, or any other causes beyond our reasonable control. Refunds will not be available in these circumstances.


Delivery issues

If delivery fails or the delivery is refused by the recipient (e.g. an unwanted gift), refunds will not be available in these circumstances. Any additional delivery charges incurred due to errors by you upon ordering may be passed on to you.


Missing hampers

ALL YEAR ROUND (DELIVERIES DUE BETWEEN 1ST JAN AND 30TH SEPT)

All claims for lost parcels must be made within 28 days of the anticipated delivery date. We cannot guarantee that claims made after this time will be refunded or replaced.

CHRISTMAS (1ST OCT TO 31ST DEC)

All claims for lost parcels must be made by Friday 19th January 2024. We cannot guarantee that claims made after this time will be refunded or replaced.