Shipping Policy
We ship all of our orders using tracked DPD, our carbon-neutral shipper.
Monday-Friday excluding bank and public holidays.
Your order will be processed on the same day as you place the order up until 1pm, any orders placed after this time will be processed the following working day.
Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds will only be processed for items returned not shipping
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Cancellation / Return / Exchange Policy
Our policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
PLEASE NOTE: We will generate a pre-paid return via DPD You will have 7 days to post your return or exchange
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery