GiftRound Gifts
Shipping Policy
Standard delivery is included in the price of all our gifts. You will not be charged shipping at any point in the shopping process. Flexible delivery options are available for bulk orders. We can also deliver to multiple recipients and include a gift message.
Refund Policy
Refund policy
We can't offer refunds or exchanges on perishable goods such as flowers and food, unless faulty or not as described. Find out more. This does not affect your statutory rights.
Cancellation / Return / Exchange Policy
1. Cancellation notice:
We are unable to accept cancellations or returns on hampers, chocolates or wine gifts owing to the perishable nature of the product. This does not affect your statutory rights in the event of faulty goods, and we will be happy to provide you with a full refund or exchange in this event.
2. Prices:
All prices include VAT and duty (where applicable).
3. Supply:
All hamper contents and mixed wine cases are fully listed and every effort is made to supply the items shown. However, in the event of supply difficulties, we reserve the right to make substitutions with items of equal or greater value. All sizes are approximate. All items subject to availability. This does not affect your statutory rights. You must be over 18 years of age to order from John Lewis for Business.
4. Offensive Weapon Act:
Under this act, it is an offence to sell knives or knife blades to persons under the age of 18. These products are only available for customers aged 18 or over. Customers should not order these items for persons under 18.
5. Licensing Act:
Please note that by law, products containing alcohol are only available to order for customers aged 18 or over.
6. Allergy warning:
Some products may contain nuts or nut oil. (Please see product description for full details).