Shipping Policy
Orders are sent Royal Mail Second Class.
Our jam factory is open from Monday to Thursday. All orders placed by 12noon will be shipped the same day. Any orders placed after 12noon on Thursday will be shipped on Monday.
If you have any queries please email us hello@singlevariety.co.uk and we will do our very best to help.
Refund Policy
Once your return is received and inspected we will send you an email to notify you of the approval or rejection of the refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
Cancellation / Return / Exchange Policy
You can return a product for a full refund up to 30 days after purchase. To be eligible for a refund, your item must be unopened and in the same condition that you received it. It must also be in the original packaging.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To return your product please email hello@singlevariety.co.uk with your order details and reason for return.
You will be responsible for paying your own shipping costs for returning your item. We do not refund the original shipping cost you paid on the order.