Pencil Gift Set - Harry Potter
£10.00
Fun pencil set for the Harry Potter fan consisting of 4 spell pencils. Is it a pencil or a magic wand, you decide.
RIDDIKULUS
WINGARDIUM LEVIOSA
EXPELLIARMUS
EXPECTO PATRONUM
4 Matte black pencils in a gift box. Unsharpened.
Shipping Policy
Our shop is next door to the post office, and we ship all of our online orders using Royal Mail. We try to keep the cost of postage we charge you in line with the actual cost, if you think the postage cost is out of line then drop us a line and we can amend.
We aim to post everything ordered by 2pm same day First Class. Often meaning you will receive your order the next day. Any personalised or custom orders can take a day or 2 extra but just shout if you need something urgently.
First Class with Royal Mail means you should receive your item in 1-2 days. Second class is 3-4 days. During busy times (mainly December) times can be longer. Please contact us if something has not arrived within these timeframes, Royal Mail always ask where possible that a full 14 days is given for an item to arrive before they will class as missing in their network. If your item is classed as missing you will receive a full refund for the item including the postage if we are unable to replace the item. During December 2022 & January 2023 we are experiencing delays in our online orders reaching our customers due to Royal Mail strikes. We cannot class an item as missing during this time until a full ten working days has passed, this does not include strike days. We have seen some items take up to 3 weeks to arrive, so we ask for your patience and goodwill at this time.
Refund Policy
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pencilmeinshop@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at pencilmeinshop@gmail.com and send your item to: Pencil Me In , Pencil Me In , 27 Batchen Street, ELGIN, IV30 1BH, United Kingdom.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Cancellation / Return / Exchange Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To return your product, you should mail your product to: Pencil Me In , Pencil Me In , 27 Batchen Street, ELGIN, IV30 1BH, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.